Holiday hours for administration and helpline services

Mercer, the Scheme’s administrator, will be closed from Tuesday 24 December 2019 and reopening on Friday 3 January 2020. Please note that payment requests must be submitted to Mercer by Wednesday 18 December 2019 to ensure they are processed this year.


The Helpline will be available throughout the holiday period, however closed on public holidays.

This information has been prepared by Mercer (N.Z.) Limited for general information only. The information does not take into account your personal objectives, financial situation or needs.This information has been prepared by Mercer (N.Z.) Limited for general information only. The information does not take into account your personal objectives, financial situation or needs.

10 Dec 2019