Contact us

Log in to your online account to check your balance, update your details, view your contributions, and access Scheme documents. If you haven't logged in before, you can register here.

For all other enquiries, you can reach us in the following ways:

  • Call Helpline on 0800 MY SUPER (0800 69 78737). You can reach us between 9am and 7pm Monday to Friday, except for national public holidays.
  • Email
  • Write to us at:

                        The New Zealand Fire Service Superannuation Scheme
                         PO Box 1849
                         Wellington 6140

If you have any problems or complaints you can read more about how to make a complaint in the Complaints Procedure fact sheet.